Customer-centric approach - article in Facilities Management Journal
17/09/2010
The September issue of the Facilities Management Journal features Inten on the front cover and includes a feature on the company's flexible customer-centric approach, which has allowed the company to deliver efficient, tailored solutions and win a number of significant contracts.
An excerpt from the full article includes:
Trevor Porter, director, explains, "We provide ourselves on our ability to carefully tailor our services to client requirements, understanding the needs and budgets of the project, and implementing the most effective solutions.”
Inten are a nationwide facilities maintenance contractor, providing services to organisations in both the public and private sector across the UK. Customers include NB Real Estates, Workman LLP, Tesco, Axa and various councils nationwide.
Recent successes include winning significant contracts as the national sole drainage contractor for GSH Group, and securing a preventative planned maintenance contract with Savills, covering 120 sites nationwide.
These wins are testament to Inten’s commitment to providing a flexible intelligent approach to customer needs, and bolster the company’s proven track record of successfully delivering a range of high quality, cost effective planned and reactive services to their clients.
Read the full article about a customer centric approach to facilities management.
